According to Economic Survey 2021, the logistics sector in India accounts for 13-14% of the country’s GDP. Over the last decade, technology has emerged as a driving force in the evolution of the logistics industry. From instant delivery of food to intercity courier of fragile items, the logistics sector has to keep up and update itself rapidly. So, this article aims to shed light on different types of technology in the courier industry and their roles to enhance timely deliveries.
Types of Technology That Can Boost the Courier Logistics Industry
Here are the 5 most important pieces of technology that are implemented in the courier logistics industry for seamless operations:
Delivery Tracking Systems
Real-time tracking allows you to keep an eye on the status of packages, especially intercity couriers, to get an estimation of their arrival. This gives you peace of mind and transparency. With GPS-enabled tracking, companies can monitor the movement of their delivery vehicles, optimise routes, and deliver on time. It also helps them to answer customer queries quickly and provide accurate estimated delivery times.
Warehouse Management Systems
Warehouse Management Systems (WMSs) are a set of software and processes that allow a business to control and manage its warehouse operations from the time goods or supplies are received until they are shipped again from storage. It is one of the most important technologies that ease courier logistics operations. In fact, India’s warehouse management systems market is projected to reach $488 million by 2024, growing at a CAGR of 16.2% from $231 million in 2019.
Inventory management, order processing, and stock tracking are all automated via warehouse management systems. Companies that employ technology to manage warehouses may reduce mistakes, cut expenses, and increase overall operational efficiency.
Automated Sorting and Scanning
Automated sorting and scanning technologies have significantly enhanced the speed and accuracy of courier logistics operations. They allow businesses to track the path of each package by accurately scanning barcodes, ensuring that packages are not lost or misplaced.
Sorting machines equipped with barcode scanners can quickly identify and sort packages based on their destination. This automation reduces manual labour, minimises errors, and expedites the sorting process, enabling faster dispatch and delivery.
In fact, due to its accurate and error-free tracking, there has been a significant increase in demand for barcode scanners in the Indian market. It is projected to have a CAGR (Compound Annual Growth Rate) of 8.5% between 2023 and 2030.
Route Optimisation Software
Efficient route planning is vital for timely deliveries and cost optimisation, especially for intercity courier logistics. It analyses more than one destination and comes up with the best route using algorithms and real-time data. It takes into account things like distance, traffic, road conditions, distance, and delivery time windows, and user preferences to ensure efficient delivery as soon as possible.
Mobile Applications
Apps are now an essential part of modern life, with over, especially due to their importance across all industries. Porter, for instance, provides 1.3+ crore customers with accessible, tech-enabled logistics through the app. So, its role and usage extend to courier logistics companies as well. These applications can be utilised to manage both personnel and delivery effectively..
Besides, they enable delivery personnel to receive real-time updates, access delivery details, capture proof of delivery, and communicate with customers. Mobile apps also deliver customers with the convenience of tracking their packages, receiving notifications, and easily communicating with delivery personnel or customer support.
In a nutshell, technology has played an important role in the change in India’s courier logistics industry. Delivery tracking systems, warehousing, automated sorting, route optimisation, and other innovations have helped courier businesses to increase operational efficiency, improve customer experience, and meet the market’s expanding demands.
Embracing technology-driven solutions is critical for the courier logistics sector’s future success and Porter is championing tech-enabled logistics solutions, including for courier logistics. For dependable intercity courier services all across India, choose Porter Intecity. With app-based order taking and doorstep pick-up and delivery options, Porter Intercity provides a convenient way to send couriers at affordable prices.
